Where do you ship to?

London Housegoods currently focuses exclusively on serving customers in the United Kingdom.[cite: 1] For more details on carriers and timelines, please visit our Shipping Policy.[cite: 1]

What are the shipping costs?

We provide Free Standard Shipping on all orders within the UK.[cite: 1] There is no minimum purchase requirement and no hidden surcharges at checkout.[cite: 1]

How long does delivery take?

The estimated total delivery time is 8 to 13 business days (1–3 business days handling time + 7–10 business days transit time).[cite: 1, 2] You will receive a tracking number via email as soon as your order is dispatched.[cite: 1]

What is your return policy?

We offer a 30-day return window.[cite: 1] Items must be unused and in their original packaging.[cite: 1] For step-by-step instructions and return addresses, please consult our full Return & Refund Policy.[cite: 1]

Where is London Housegoods based?

London Housegoods is an international brand managed from our headquarters in the Netherlands.[cite: 1]

How is my data protected?

We take your privacy seriously and operate in full compliance with UK GDPR.[cite: 1] You can read how we handle your information in our Privacy Policy.[cite: 1]

What should I do if my order is delayed?

If your order has not arrived within 13 business days, please contact our support team at info@london-housegoods.com.[cite: 1, 2] We will investigate the status immediately.[cite: 1]